Please use this identifier to cite or link to this item:
http://localhost:8080/xmlui/handle/123456789/1321| Title: | SERVQUAL Model to Assess Patient Satisfaction in The In-Patient Department |
| Authors: | Preetha P |
| Keywords: | Hospital Patient Satisfaction SERVQUAL Model Service Quality Tangibility Reliability Responsiveness Assurance Empathy |
| Issue Date: | 2021 |
| Publisher: | IIHMR University |
| URI: | http://localhost:8080/xmlui/handle/123456789/1321 |
| Appears in Collections: | 2021 |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| Preetha-d.pdf | Dissertation Report | 697.84 kB | Adobe PDF | Preview PDFDownload |
| Preetha-p.pdf | Presentation | 567.97 kB | Adobe PDF | Preview PDFDownload |
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