Please use this identifier to cite or link to this item: http://localhost:8080/xmlui/handle/123456789/1925
Title: Study on a Patient-Oriented Approach to Build Patient Satisfaction in Tertiary Care Hospital
Authors: Khanra, Nivedita
Keywords: Hospital
Service Quality
Patient Satisfaction
Servqual Model
Kano Model
Quality Function Deployment
Issue Date: 2016
Publisher: IIHMR University
URI: http://localhost:8080/xmlui/handle/123456789/1925
Appears in Collections:2016

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Nivedita Khanra.pdfDissertation Report798.54 kBAdobe PDF Preview PDFDownload
Nivedita Khanra-int.pdfInternship272.24 kBAdobe PDF Preview PDFDownload
Nivedita Khanra-PPT.pdfPresentation885.22 kBAdobe PDF Preview PDFDownload


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